FAQ
FAQ
What is lab-grown diamonds?
Lab-grown diamonds are real diamonds created in controlled environments using advanced technology. They have the same physical, chemical, and optical properties as mined diamonds.
Are lab-grown diamonds real diamonds?
Yes! Lab-grown diamonds are 100% real and certified, just like mined diamonds — only grown above the earth, not beneath it.
How are lab-grown diamonds different from natural diamonds?
The only difference is their origin. Lab-grown diamonds are created in labs, while natural diamonds are mined. Both look and perform identically under the naked eye and in tests.
Do lab-grown diamonds have resale value?
Lab-grown diamonds typically have a lower resale value than mined diamonds. However, their affordability, ethical sourcing, and sustainability make them a conscious luxury choice.
Are your diamonds certified?
Yes, it comes with certification from reputed labs like IGI, SGL, or GIA.
What metals do you use in your jewellery?
We offer jewellery in 925 sterling silver.
Can I customize a design?
Absolutely! We offer custom design services for engagement rings, gifting, or special occasions.
Do you offer engraving or personalization?
Yes, many of our rings and pendants can be engraved with initials, dates, or short
messages.
Is it safe to shop online?
Yes! Our website is encrypted and secure. We offer insured shipping, easy returns, and dedicated customer support.
What is your return/exchange policy?
We offer 7-day easy returns/exchanges on unworn items. Custom or engraved pieces may not be eligible.
How long does delivery take?
Most orders ship in 2 –7 business days. Customized pieces may take 10 days. All
shipments are fully insured.
Do you ship internationally?
No, currently we only ship to Pan India.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) for orders up to ₹25,000 and we charge ₹150.